49 <p><strong>Filing an ethics complaint or arbitration request as a REALTOR&reg; member or a member of the public</strong><br /> <br /> The Kentucky Association of REALTORS&reg; ensures the ethical behavior of its REALTOR&reg; members through the professional standards process.&nbsp; A complaint/request can only be processed against someone who is a member of our association and his/her membership will need to be verified in our association.&nbsp; Although the staff of KAR is not at liberty to offer any advice on the merits of your complaint, there are several options to consider:<br /> <br /> <strong>Filing an </strong><strong>Ethics Complaint</strong><br /> <br /> An ethics complaint may be filed by anyone who believes a REALTOR&reg; has violated the Code of Ethics.&nbsp; Any complaint reviewed by the Grievance Committee must site a specific article(s) and include a statement as to why that article(s) has been violated given the facts and circumstances of the particular case.&nbsp; Note the complaint must be filed within 180 days (not 6 months) after the facts become known or could have been known in the exercise of reasonable diligence.<br /> <br /> <strong>Filing a Request for Arbitration</strong><br /> <br /> A request for arbitration may be filed if a contractual relationship exists between two parties and involves a specific monetary amount, which will either be awarded to one of the parties involved or split between the two parties.&nbsp; Note that parties subject to arbitration must agree to be bound by the award.&nbsp; Also the request must be filed within 180 days (not 6 months) after the facts became known or the closing of the transaction, whichever is later.<br /> <br /> Please be reminded it is important to attach an explanation of the situation surrounding the complaint/request.&nbsp; Be as specific as possible.&nbsp; Provide any information that would assistant the grievance committee in understanding the facts in the situation and making an informed decision.&nbsp; If you have any further questions or would like KAR to send you one of the forms below, please contact&nbsp;Julie Johnson, KAR&nbsp;Legal Affairs Director, at 800.264.2185.&nbsp; If you have a question about Kentucky Real Estate Laws, please contact the Kentucky Real Estate Commission at (888) 373-3300.</p> A list of ways to file a complaint with KAR for arbitration. 5782 code of ethics, complaint, KAR, behavior, violation, mediation, arbitration, KREC 11 the-process true true

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